Quantum
Physics and the Art of Conflict Resolution
What physics has discovered is that
everything is radically interconnected in ways that are subtler and
much deeper than can be explained or understood on a purely
mechanical or macroscopic physical basis.
- Mark
Comings
Introduction
Conflict
is often discussed as if it were something we can differentiate from
ourselves. It is often seen as a problem separate from us that we
work on to solve. This paper challenges that assumption and, using
findings from the new sciences, offers a number of perspectives that
can serve to enhance our work as conflict resolution practitioners. The impact of Quantum
Mechanical Theory(QMT) on our way of looking at the world, although
not yet fully understood, is beginning to permeate through all fields
of study and Conflict Resolution(CR) is no exception. InBringing Peace
into the Room,
Daniel Bowling and David Hoffman apply parallels from the new
sciences to their experience as mediators. In their chapter, "The
Personal Qualities of a Mediator and their Impact on the Mediation",
they conclude:
1) There are phenomenon at work in
mediation that operate at a level of subtlety that we have only begun
to fathom and 2) Mediation is a process that we can better understand
as an integrated system than as a set of discrete interactions
between and among individuals acting autonomously. (p37)
While
still only appropriate at the level of metaphor, such a view on
reality is also shared in the realm of QMT. Exploring the new
science of quantum mechanics, I will show the various levels to which
Bowling and Hoffman's statement may be valid. To do so, I will first
show how conflict is akin to the behaviour of subatomic particles.
From there, I will explore various findings from the realm of quantum
physics to see how they can inform the practice and theory of
conflict resolution. From these perspectives, I will also critic
some theories and practices already in use in the field of CR.
Conflict is natural; neither
positive or negative, it just is.
-Thomas
Crum
Conflict as an Intrinsic Part of
Life
The first place I want to look at
applying QMT constructively in CR is in the interpretation of the
concept "conflict". This proposal also serves as an
application of some of the ideas suggested I will explore later,
namely: That how we look at something affects it. Currently, I would
suggest the prevailing mentality about conflict is that it is a
negative thing and we should try and eradicate it from our lives.
This is not only part of a wider cultural mindset, but also prevalent
within the field of CR itself.(Benjamin, 2004) Such a belief may
serve to hinder productive engagement with conflict. In order to
encourage a more active involvement with conflict, we could do well
to change the way conflict can be demonised. QMT provides an
opportunity to explore this.
Thomas
Crum suggests, "Conflict is just an interference pattern of
energies."(Crum, p49) This sounds just like an account of the
quantum physicist's investigation into the nature of light. (McEvoy &
Zarate, p108)InWay of the
Dancing Wu-Li Masters,
Gary Zukav
describes quantum reality as "a sparkling realm of continual
creation, collision, transformation and annihilation"(p42).
Interestingly, this also sounds like a description of conflict.
Theorists such as Bohm, Capra and others, describe the reality of the
universe as actually one interconnected "dance"; and that
which manifests as "matter" is just the result of a
continual interplay of energy (Capra, 1991, p225). Although we can
not perceive it with our immediate senses, we are made up of these
processes and they are, in fact, the fabric of our existence. In
fact, Einstein's famous equation E=mc2
is another way of saying matter isenergy.
At some level
our bodies, thoughts and world are made up of this dance of energy,
continually annihilating and creating. Such dynamism, of which
conflict is a kind, is intrinsic to life. In short, conflict is a
integral part of this dance. Applying such a notion of conflict to
the field of mediation would help to de-demonise it, and potentially
support our engagement with it.
On the Nature of Science: An
Observation on the Applications of Quantum Mechanics
Unfortunately, this is not an essay on
the philosophy of science, which is indeed implicated by the subject
matter, and has its own rich perspectives on the notion of evolution,
transformation and the development of theory, all of which have
insights for CR theory. There however are number of concerns in
applying the workings of the subatomic world to the rest of reality,
not least of which because of the details in quantum mechanics can't
easily be articulated. This in turn, limits our capacity to
understand it. As Heisenberg said, "The problem of language
here are really serious. We wish to speak in some way about the
structure of the atoms...But we cannot speak about atoms in ordinary
language." (Capra, p55) So again, a lot of what we take as
"fact", is actually interpretation.
InQuantum
Theory and the Flight from Realism, Chris
Norris's puts forward a number of problems with the interpretation of
QMT. In "Bell, Bohm and the EPR Debate" (pp72-105) he
argues that the favouring of the Copenhagen Interpretation
(counter-intuitive, non-local system) over EPR (the more rationalist,
local causal idea) was the result of the political climate in Europe,
particularly Germany, after the war: From a "progressive"
point of view - determinism was "bad" and had led to the
instruments of the holocaust at the time. Thus aspiring scientists
and academics were keen to distance themselves from such a dangerous
perspective. He suggests, quoting Paul Forman that the "problems
in atomic physics played only a secondary role in the genesis of an
acausal persuasion"
and had more to do with the socio-intellectual pressure of the
academic community.(Norris 2000, p79) This echoes a Foucaultian type
analysis of the rise of the social sciences in America in the Fifties
which suggests that findings had more to do with funding and cold war
politics than with human nature. For example, if they were able to
show how Communism was dangerous and Capitalism was a good idea, then
they would be more likely to get support. (Ze'ev Emmerich, Lecture,
5th Feb 2007). In both cases it is argued that the "scientific
findings" have as much if not more to do with the current social
and cultural psyches than they do with an employment of objective
science.
Ironically, this affirms the propositions in this paper, that true
"observation of reality" is difficult and subject to a
range of influences, notwithstanding the perspectives we bring to it.
What is revolutionary here is that we may be implicated in the
co-creation of our "reality", and its conflicts, than may
first appear. At very least, it is worth considering why we are
entering a conflict, that is our intent, as that may shape our
findings.
Furthermore, it is often the case that
scientific explanations of the world begin as theoretical
propositions, and while many are still just that, many have been
found to be proven later. Subject to a Kuhnian analysis of
scientific revolutions, this is another example of how we maybe
co-creating our world. In this light, Einstein's quote "Imagination
is more important than knowledge" takes on a whole new
significance. If this is a stretch, then there is at least enough
evidence to suggest that leaps forward in science come as much about
by intuitions and creative wonderings as they do by experimental
insights. As Heisenberg said of Bohr:
He
had immense insight, a result not of mathematical analysis but of
observation of the actual phenomena. He could sense a relationship
intuitively rather than derive it formally.
Likewise
in the field of CR, as suggested by Benjamin, (p91) and Reitman
(p242), we ought to pay as serious attention to our hunches and
intuition as our observations, skills and experience.
Therefore it is crucial that CR practitioners ability to work on
conflict must extend beyond their rational analysis and recognise the
value of self-awareness, intuition, imagination and intention.
The
measurement changes the state of the electron. The universe will
never afterwards be the same. To describe what has happened, one has
to cross out the old word 'observer` and put in its place the new
word 'participator`. -
John Wheeler
Observer as Participator
The
field of Quantum Mechanical Theory provides us with a number of
examples that further challenge the very way we look at the world.
Furthermore, I believe these challenges actually serve to enhance
the field of conflict resolution. One such challenge begins with the
act of "looking" and has implications about the
relationship between observer and observed that are worth
considering.
The
power of observation alone is a concept long known in the field of
conflict resolution. The use of "observers" is a
fundamental part of peace-making, from a form of UN interventions to
the Quaker principle "to bear witness".
Furthermore, the power of observation is highlighted by Foucault in
"The Eye of Power" (1980 pp153-54). Bernard Mayer, in his
book The
Dynamics of Conflict Resolution,
articulates how the introduction of a mediator to a conflict has four
distinct impacts on the conflict dynamic - only one of which is
skills based.(Mayer, pp192-3) Of mediators, Mayer says, "their
presence changes the course of a conflict, regardless of the
intervention." Furthermore, the mediator "often arranges
for new systems of interaction, new types of meetings...and other
structural alterations to the interaction process".(Mayer, p192)
In short, the evidence from the field of CR is that even the
introduction of an observer has significant impact on an event. Such
a view is synonymous with the findings in quantum physics. As John
Wheeler says:
[Quantum
mechanics] strikes down the term 'observer` of classical theory, the
man who stands safely behind the thick glass wall and watches what
goes on without taking part. It can't be done. (Zukav,
p54)
In
QMT, the impossibility of separating the "observer" from
the phenomenal world is highlighted in Young's famous double slit
experiment where physicists discovered that light behaved like waves,
AND like particles and, more importantly, that this changed depending
on how you observed it.
(Penrose, p56) These experiments demonstrated physically that the
observer was impacting that which was being observed. (Arntz et al,
ch 4) Such a discovery challenged the scientific notion that we can
separate the observer from the object; implying that they are, in
fact, interrelated. As Fritjof Capra puts it:
The scientist cannot play the role
of a detached observer, but becomes involved in the world he observes
to the extent that he influences the properties of the observed
objects.
(1991, p141)
Such a view supports Bowling and
Hoffman's statement at the beginning that it might be more useful to
look at mediation as an integrated system rather than a series of
separate interactions. They also claim that mediation "produces
differing results depending on who is in the room and the personal
qualities they bring to the process." (p30). These observations
also reflect my own experience as a mediator. The questions it
raises for the Conflict Resolution practitioner include: To what do
we assign the label of "conflict"? How are our
observations and interventions as shaping the conflict process? How
can we know? This in turn, begs the question, can we truly separate
ourselves from the conflict? How? And in light of the above
propositions, is this even a valid exercise?
As
we are dealing with people rather than sub-atomic particles, I will
briefly explore one way of working with observations that is already
well documented. In his book, Non-Violent
Communication (2003),
Marshall Rosenberg highlights the value of communicating an
observation and articulates it as a very specific tool for conflict
resolution. It is worth noting that speaking is already more than
simply observing, but as pointed out by quantum physicists, what
constitutes an observation is not necessarily so straightforward. In
the NVC "I-Statement", the first thing that needs to happen
is an Observation, as opposed to an Evaluation of the situation.
Although a seemingly simple task, it can be very difficult thing to
do, particularly when caught in a conflict where emotions are flying
and defences are going up. Krishnamurti even goes so far as to say
"observing without evaluating is the highest form of human
intelligence." (Rosenberg, p28) In Chapter three of his book,
Rosenberg goes into the value, of making observations: One, they help
generate a clearer picture of the event; and two, they can diffuse
animosity by focusing the parties on a specific detail. In fact, I
have found this practice often very successful at changing the
dynamic of a conflict situation. With both these perspectives in
mind, the challenge of "making an observation" takes on an
entirely new dimension. Take these examples of reframing an
"evaluation" to an "observation":
Party:My
husband is a dirty pig!!
1)Your
husband is a dirty pig?
2)You
have a dirty husband?
3)Your
husband is bloody awful!
4)Your
husband leaves dishes in piles until there are no clean ones before
washing them?
Interestingly,
each one of these could be both true and incomplete. Nevertheless,
each of these statements will direct the course of the conversation
in a different way. The first re-iterates the evaluation, handing it
back to the party to accept or not; the second varies the evaluation
slightly; the third emphasises it; while the fourth goes back to the
facts behind the statement. How these will determine the course of
the conversation is not determinable here, but each statement reveals
somewhat of how the mediator is looking at the problem and may also
influence how the party may do so. The interaction will further be
influenced by how the interaction is going between the party and
mediator and
by the party's current relationship with the husband. Either way it
is not possible to discount the influence of the mediator on shaping
the conflict that is being discussed and, therefore, the potential
outcome. While these are people and not sub-atomic particles, the
parallels in how the observer can play a role in creating the outcome
are strong. For me, it serves to recognise the power of
interventions, even under the guise of observations, and therefore
demands consideration of how CR practitioners view a situation.
The End of Determinism
The
theory of Determinism is this: if one could figure out the position
of all the particles in the universe at any one time, we could
calculate the past and future, and figure everything out!(McEvoy &
Zarate, p159) However, in (date?) Heisenberg's Uncertainty Principle
pointed out that it was impossible to know both the momentum and the
position of a particle at any given time. Significant here was that
he showed that this was not because our instruments were not yet good
enough, but because this was actually the nature of the subatomic
world. (McEvoy & Zarate, p156) This proposition shattered
classical physic's perception of the world - that everything was
knowable - and undermined Laplace's Theory
of Determinism.
Both David Bohm and Gary Zukav provide examples of situations in the
observable world that are not
explainable by classical physics but are by quantum physics. These
are the depolarisation of light (Zukav pp278-284) and Holograms (Bohm
pp145-47). In
their attempts to identify, measure and understand the these
phenomena, quantum physicists uncovered even more shortcomings in
applying classical physics. This
is not an argument to dismiss a causal view of the world: If you
swing a baseball bat at my head, I will duck! However, such a causal
perspective is not complete and invites further analysis and
understanding - nor will such an understanding preclude me from
ducking. While a conflict resolver would be hard pressed to believe
they could figure out the exact cause of a conflict and prescribe a
remedy, the degree to which such a mechanistic view of life permeates
our culture is even evident in conflict resolution theory.
Like
the theoretical physics, conflict resolution theories can be very
effective, however they are not complete. I would now like to show
instances in CR theory where a deterministic or causal view of
reality is implied and yet may be limiting. First,
a deterministic mind set can be fallen into by those practising
popular Interests or Needs based approaches to mediation.
Specifically, Marshall Rosenberg's formulation of the "I
Statement" (2003) prescribes a formulaic method of conflict
resolution. The underlying premise is this: if you can figure out
what the person's needs are, you can solve the problem. While this
can be a powerful tool- it is not always true and therefore is not a
complete theory.
Similarly,
Fisher and Ury's seminal work on interests based negotiation, Getting
To Yes: Negotiating an Agreement Without Giving In(1987),
provides fundamental structure and great strategies for dealing with
conflict. In fact, it appears to contain something for every
situation. However, it still describes, if not prescribes, a problem
as being a separate entity to which you can apply some specific
remedy to sort out. While these strategies do work, they do not
account for the fact that there are things neither we, nor the
parties know, or do not reveal. Nor do they account for the
irrational and dreaming states that Jung argues affect our
reality.(Quote here?) In summary, its not the tools that these
practitioners provide that are the potential problem, but the
deterministic mentality they engender; such as "we know how to
get to the answer", that can restrict the CR practitioner. In
fact, people in conflict often come to mediation to get away from the
vast array of deterministic approaches to problem solving. (Benjamin,
2003, p90)
However,
one of the tenets of mediation that infers a move away from this
mechanistic thinking is to be "future-focused."(also in
Fisher & Ury p52) Experience has shown mediators that if the
parties go on a fact finding mission to figure out the causeof
the conflict, chances are the they will end up back in the conflict.
As QTM suggests, attempts to figure out exactly what has happened are
not wholly possible: Not because our "equipment" may not
be up to the task, but because it is not actually possible to
recreate a situation exactly. Whether done consciously or not, such
a practice of looking at what the parties want to move
toward
can be very productive; particularly in light of some of the
propositions later in the paper. The argument against this strategy
is that being future focused only helps if the parties feel heard
first and are ready to move on. With an awareness of all these
perspectives, the mediator can allow party's to flip between a
productive future-focus, a level of uncertainty, and a need to be
heard.
There
is a place beyond right and wrong, I'll meet you there.
- Rumi
Moving beyond Right and Wrong
The
next piece of QMT genius from which I gather inspiration is Neils
Bohr's Theory of Complementarity. Akin to a piece of mediation
Ju-Jitsu, Bohr tried to tackle the problem of the wave/particle
duality by moving beyond "either/or" and saying that both
were possible! (McEvoy & Zarate, p160) This challenged the heart
of rational thinking where such properties were once considered to be
mutually exclusive. In order to do this, Bohr, Heisenberg and
Schrodinger came up with a theory that accepted an unknowable
quantity;
this meant, until measurement there is not a definite outcome or
certain "object", only potential
probabilities.
This theory became known as the Copenhagen Interpretation
(CHI).(McEvoy & Zarate, p161) Einstein argued that such a theory
was not science as it was incomplete; and thus arose one of the
greatest debates in modern science. However, despite its defiance of
logical reasoning, it is, so far, one of the most reliable
interpretations of the interaction of "matter". The
acceptance of CHI's proposition, that we must enter into a situation
with the acceptance of unknown factors, is yet a further metaphor
that supports people working in conflict resolution: One, it is
itself an example of creative problem solving and two, it
demonstrates a move away from the idea that we need to know
everything before we can work productively on a situation and three,
that we must accept a degree of not knowing. Furthermore, Robert
Benjamin would argue that our "not knowing" is actually an
asset:
The
confused mediator more readily sees the validity of each person's
perspective and more naturally resists aligning with a particular
side.(2003,
p85)
But,
the supportive analogies from the emergence of CHI for CR theorists
do not end there. Essentially, the debate between Bohr and Einstein
was over accepting the concept of EITHER a combination of multiple
but incomplete theories OR a single unified and complete theory of
physics. Despite its counter-rational premise, the former CHI
approach, which included Bohr's Complementarity theory, was
temporarily accepted as the way forward in physics. It is as if Bohr
was physic's version of Benjamin's Trickster!(2003,
pp82-3) Given both the incomplete yet multitudinous perspectives on
what constitutes conflict resolution, I would argue that such a
rationale be used as a suitable and supportive parable for similar
debates within the field of CR: That, despite having "precious
little understanding of what causes conflict"(LeBaron,
p135), we can still, indeed, proceed. Nor is it essential to have
one unifying theory to in order do so.
Spooky-ness
Next,
in an attempt to discredit the CHI theory, Einstein pointed out, that
for it to be consistent, particles must have superluminal (faster
than the speed of light) communication. According to his Theory of
Relativity, this was impossible and CHI was flawed. To demonstrate
this, Einstein and colleagues came up with the Einstein, Podolsky and
Rosen thought experiment, EPR. (see McEvoy & Zarate, p166 and
Zukav p297-332) The concept of "spooky action at a distance"
as Einstein called it, was first suggested as an impossibility by
EPR. However, this was taken up by Bohr as a potentially accurate
reflection of relationships in the subatomic world. The suggestion
is this: That signals must be communicated in ways, beyond our
previous comprehension and by influences unseen. Called
Non-Locality, this idea completely challenges the Newtonian concept
of cause and effect and may even be used to explain such things as
voodoo and ESP. (McEvoy & Zarate, p170) Such a notion began to
be tested in the 60's' by JS Bell, and although not conclusive, it
provides further prompting to look at the universe, and situations
within it, beyond the realm of a causal reality. Non-Locality brings
into question both the notion of causality and the potential
complexity of our interconnectedness.
Embracing
such complexity is potentially beneficial to the CR practitioner.
The concept of non-locality supports Bowling and Hoffman's decree
that in mediation we are dealing with things that are unfathomably
subtle. (p37) Furthermore, Robert Benjamin and Michelle LeBaron are
articulating ways to embrace and navigate such complexity, see their
articles in Bowling and Hoffman,"Managing
the Natural Energy of Conflict"(pp79-134) and "Trickster,
Mediator's Friend" (pp135-149). Moreover,
I would argue that the inclusion of an unknown in our reality may
help people to think outside of the box. As Benjamin encourages,
getting people to have their perception of the problem changed to
create space for them to think about alternatives is key to getting
people to move beyond a conflict.(p109)
The Conflicts Have the Solutions
Non-locality
is not the only "spooky" thing to emerge from the world of
QMT. In Capra's book The
Tao of Physics
(1991), he explores the subatomic realm, paying particular attention
to particle collisions. By looking at the beautiful photo images of
these collisions and trying to make sense of them, physicists
uncovered some astonishing phenomena. First, that for every
particle, there exists an "anti-particle", such as an
anti-protons for a proton and so on. Physicists proposed the
existence of anti-particles to explain the appearance that particles
can travel backward in time! Moreover, scientists observed that theresults
of collisions between particles can manifest moments beforethe
collision.(Capra, 1991, p184) This implies that a) time is not
linear and that b) the outcome of the collision is apparent before it
actually takes place! If we liken QMT collisions to a conflict, this
suggestion offers something to the CR practitioner: That is, when
involved in a conflict, be aware that the outcome, or at least the
seed of it, may already be present! This is not too dissimilar to
Kenneth Cloke assertion in Mediating
Dangerously(2001),
that often parties' "solutions
are already contained in their conflict."(p123)
One
has now divided the world not into different groups of objects but
into different groups of connections...The world thus appears as a
complicated tissue of events, in which connections of different kinds
alternate or overlap or combine and thereby determine the texture of
the whole. -
Werner Heisenberg
We are All Connected
Another
puzzle to come out of the studies of subatomic realm is the degree of
constant change and interconnectedness that subatomic particles
demonstrate. Because of their "continual transformation into
one another, their mutual interaction through the exchange of other
particles...and their decay into various particle combinations",
the mathematic formula used to describe the particles also has to be
dynamic. (Capra, 1991, p261) The degree of flux made it basically
impossible for the physicist, come creative mathematician, come
prophet, come trickster, to describe. As a result the focus needed
to shift off the observation of the particle or wave and on to therelationships
they created. Heisenberg's S Matrix, which focuses on mapping the
way these particles relate, is an attempt to capture the essence of
the presenting interconnectedness. (See Capra 1991, p261-277)
Explaining and formalising this has still not been wholly possible.
Capra likens these frustratingly impossible attempts to wholly grasp
subatomic phenomena to eastern mysticism's take on the nature of
reality (p277):
When
the oneness of the totality of things is not recognised, then
ignorance as well as particularisation arises, and all phases of the
defiled mind are thus developed ... All phenomena in the world are
nothing but the illusory manifestation of the mind and have no
reality on their own.
- Buddhist Saint
Lets
explore another leading physicist's take on a reality based on
interactive relationships. In his book Wholeness
and the Implicate Order,
David Bohm suggests that we are all interwoven structures that only
appear to manifest as objects momentarily and are subject to our
situational relationship.(Bohm p184) In Bohm's Implicate Order, like
other theorists projections, we are all far more connected than we
realise(Bohm, p9):
One can no longer maintain the
division between the observer and the observed... Rather, [they] are
merging and interpenertrating aspects of one whole reality, which is
indivisible.
Following
this quote in their book, Bringing
Peace into the Room,
Bowling and Hoffman agree that this is "certainly what we see in
the mediation room".(p30) However, what Bohm is asking for is
that we shift our view from seeing a world that is made up of
separate objects that may or may not be in relationship, to one where
we are all inextricably connected.(Bohm, p185) He suggests that while
not everything will be presenting all the time, we are at some level
connected to everything.
In
conclusion, we are connected, not only in the way that systems
theorists
argue, but potentially due to our interwoven reality and
non-locality. Such perspectives ask CR practitioners to consider
more than our connection to the "other", they demand an
acceptance of a deeper connection to all things: And this includes a
connection with conflicts. Whether we like it or not, conflicts,
internal, relational, community-based or international, are at some
level interpenetrating aspects of ourselves.
Out
of mind spring innumerable things, conditioned by discrimination...
These things people accept as an external world ... What appears to
be external does not exist in reality; it is indeed mind that is seen
as multiplicity; the body, property and above-all these, I say are
nothing but mind. -
Buddhist Teaching
Looking at Ourselves as CR Practice
That we may, in some way, always be
connected to all conflicts is both a challenging and empowering
perspective to maintain. Moreover, it brings a further dynamic to
our relationship with conflict: In light that we are all connected,
systemically, non-locally and inseparably, the effective practice of
conflict resolution is something we can all be engaged in. Indeed,
we may even have a role in creating it! Such a perspective is not
something that is confined to the world of Eastern mysticism, nor to
the world of the quantum physicist, but pervades all humanity, even
conflict resolution. As Kenneth Cloke says:
It
is easier to assist conflicted parties in being authentic and centred
with one another if we are authentic and centred [ourselves].(2003,
p52)
In
"Self-Awareness and the Co-Construction of Conflict," Beth
Fisher-Yoshida says, upon reflection of the conflicts we have been
involved in, "we may identify the role we played in co-creating,
co-developing and co-sustaining them."(p162) In fact, she
points out that people may even create part of their identity through
their involvement with conflict. (p170) Our relationships to the
conflicts we have are up to us, and therefore, she argues, it is up
to us reflect and cultivate our self-awareness.(p174) In conclusion
she says:
The
more unaware we are of our own values, world-views and mental maps
the less aware we will be of how we are impacting the a situation.
No matter how impartial we think we are, we are still influencing the
situation in as simple a way as choosing what we do or don't do, say
or don't say. Just our presence has an impact. (p179)
The
importance of developing ours self awareness is not confined to
Fisher-Yoshida. Carl Jung says that (Zukav p56):
When
an inner situation is not made conscious, it happens outside, as
fate. That is to say, when the individual remains undivided and does
not become conscious of his inner contradictions, the world must
perforce act out the conflict and be torn into opposite halves.
He
and his student, Arnold Mindell, both promote working on ourselves as
a key practice in conflict resolution. In Leader
As Martial Artist,
Mindell outlines a number of reasons why this is important:
You
will have all kinds of accusations thrown at you; you will be
facilitating the group and no one will be facilitating you; and
again, that your presence will have an impact on the room"
(pp64-66).
As
Johnson, Levine, & Richard, point out in "Emotionally
Intelligent Mediation: Four Key Competencies": (p156) Self
awareness alone is one of the most powerful engines of human
behaviour. Therefore
I promote self awareness for two reasons, one because we have an
impact on those we interact with, and two, at some level we may be
co-creating conflicts. The insights into our interconnectedness
provided by QMT and other theories, combined with our potential role
in the co-construction of conflict, demands that as CR practitioners,
we not only have a responsibility to cultivate self-awareness, but
that self-awareness is an offering in itself.
Conclusion
Exploring the Theory of Quantum
Mechanics provides many useful parallels and insights for Conflict
Resolution Theory and practice. In particular, it has made me value
a number of elements that I believe are key to the practice of
conflict resolution, these are: Seeing conflict as a dance of energy;
an awareness of the interactive nature of relationships and
subjectivity of observations; seeing beyond right & wrong; the
importance of self-awareness & intuition particularly in light of
our potential to co-create conflict; a greater respect for the
unknown; and an appreciation for creativity and imagination - as
demonstrated by all the scientists and theoreticians discussed here.
What is more, I find the continually unfolding and amorphous nature
of quantum mechanics itself to be a useful metaphor for the conflict
resolution practitioner. Finally, I concur with Bowling &
Hoffman, that the insights from quantum mechanics will continue to
support both the challenges and developments within the field of
conflict resolution for some time.