This is an advanced course for people
who are already familiar with facilitative approaches to working with
conflict. Depending on your experience, understanding and needs we
can develop a training that gives you the following:
- Skills for mediation
- A structured Process
- Practical experience, and
- An awareness of both the
obstacles to and theories of mediation
Below is an outline sample of an 8 day
training. Please contact me to find out more.
Day One
- Introduction to Mediation
- Course Introduction
- Intro
to Mediation
- Group
Building
- What
is Conflict & how we respond?
- Intro
to Listening
Day
Two - Us & Conflict
- Unpacking
Anger
- Feelings
& Needs
- Basic
Conflict Resolution
- Summarising
Day
Three – Building Relationships through Conflict
- Observation/Evaluation
- Questioning
practice
- More
Conflict Resolution Theory
- Dealing
with Change
Day
Four – Exploring Diversity
- Assumptions
& Prejudice
- Strategies
for working with difference
- Re-framing
and challenging prejudice
- Intro
Mediation
Day
Five - Mediation Day
- Principles/Appropriate
for mediation
- Co-Working
- Visit
Theory & Skills
- Visit
Practice
- Half-way
assessments
Day
Six - Connecting
through visits
- Resistance
& Listening
- Mediation
theory
- More
Visit Practice
Day
Seven - Face To Face Meetings
- “Tool
Kit”/Strategies
- Face
to Face Process
- F2F-
Freeze frame/Roleplay F2F
Day
Eight - Whats Next?
- Revision
- I
Statements
- Working
for the service
- Course
evaluation & Endings
